If you receive a damaged or defective item, please reach out to info@sinuvir.com with the following information:
- Order number and exact names of items affected
- Date of arrival
- Condition of item at time of arrival
- Detailed explanation of the issue Whether you prefer a refund or replacement
Must be returned within 14 days You can either return your order for a full refund or exchange it for something else.
You must contact info@sinuvir.com with your request for a refund or return 14 days from the date of receiving. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.